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Return Policy


Easy Return and Refund Policy

7-Day Return: You have 7 days to make a return request after your order has been delivered.

Full Refund: You will receive a 100% refund for your item if a damaged, defective, wrong item was delivered to you. Refunds will not include the delivery fee if the correct product is delivered but you changed your mind.


Return Conditions

1. You must call or submit the Return/Refund Form to return an item.

2. All returns must be in good condition with original tags, labels, packing, with all complimentary items included.

3. The following items are not eligible for return or refund:

  • Beauty, Perfumes, Underwear, Swimwear and Leggings, Adult Toys, Hair Extensions, and Jewelry.
  • Opened or used Electronics (Cellphone, Pad, and Computer);
  • Products shipped from Overseas

4. Exchange service is not available.


Refund Timeline

Seli Marketplace promises to refund within 10 business days after the return package received. A refund can be made through bank transfer to the name on the original order.


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Seli Marketplace - The Fastest Growing Online Shopping Mall in Nigeria

Welcome to Seli Marketplace, where you can find numerous quality products at reasonable prices. We work hard to integrate internet technology and our passion for quality and affordable products to bring great life to our customers. We are constantly growing and we are on the verge of becoming the top social-commerce platform in Nigeria.

We offer fast, secure, and convenient online shopping experience with a broad product offering in categories ranging from fashion, household goods to consumer electronics, toys, and sports equipment. Seli Marketplace is always striving to offer its customers the best possible offering – including multiple payment options, free returns, and extensive customer service and warranty commitments.

Seli.com.ng offers the best selection of quality products you'll find anywhere all at your fingertips. Online shopping in Nigeria has never been this easy! Stay connected and stay tuned for new offers and deals we have from time to time. Remember, every day is a shopping day on Seli.com.ng!

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